3 Criteria for Becoming a Preferred Vendor

2/19/2019 (Permalink)

SERVPRO is certified with the IICRC for water, fire, and mold damage. 

3 Criteria For Becoming A Preferred Vendor

When your home in Newtown, PA is damaged, your insurance agent is going to be one of the first people you call, and a qualified repair company will likely be the next. To ensure that your claim is processed as quickly as possible, it is a good idea to work with one of your insurance company’s preferred vendors. There are several criteria that claims adjusters use to evaluate mitigation companies.

1. Impeccable Record-Keeping

Your adjuster may assess the damage in your home, but when you file the claim, it is important to have an assessment from certified remediation experts. The Claims Information Center at SERVPRO documents everything your insurance company needs to know, including:

• Cause of damage
• Extent of damage
• Estimated repair cost
• Response time
  

These details are documented electronically and made available for fast release to those who need them. This helps your insurance agent expedite the processing of your claim.

2. IICRC Certification

Your insurance company has a vested interest in ensuring that the restoration to your home is done correctly the first time. Shoddy work can result in more claims filed in the future to repair secondary damage. A vendor that is IICRC certified has the training and experience necessary to provide quality service. Certification indicates to the insurance company that the vendor’s work can be trusted.

3. Referral Guidelines

A mitigation company’s reputation depends on the work of its franchises. In order to receive referrals from the company, a SERVPRO franchise must meet more than 20 guidelines. A company that holds each branch that bears its name to the same high standard is more likely to be an attractive candidate for a vendor program with your insurance company.

Your insurance agent can recommend a mitigation company in your area that is likely to provide you the best service at a reasonable cost. Hiring a preferred vendor can save you time and money in the long run.